Services

Outsourced IT support that feels like an in-house team.

We keep your systems running, fix issues fast, and remove daily tech headaches. Every request is tracked in our ticketing system from start to resolution. WhatsApp is available for quick contact—but all work is managed through tickets so nothing gets missed.

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What we do

Practical IT support for small and medium businesses across Libya—onsite when you need us, remote when you need it faster.

Onsite & remote IT support

Fast help for everyday issues with clear updates until your team is back to work.

Network & Wi-Fi setup and troubleshooting

Stabilize slow networks, clean up cabling, and keep Wi-Fi reliable across the office.

NAS & backup solutions

Protect business files with Synology-style NAS setups, backups, and simple restore steps.

PC, laptop & printer support

Fix office devices, remove bloat, and keep essential tools running smoothly.

Email & basic cloud setup

Set up Microsoft 365 or business email, organize accounts, and keep access secure.

ITSM implementation

Set up IT service management with ticket workflows, SLAs, and clear escalation so every issue is tracked end to end.

IT consulting and planning

Plan upgrades, set priorities, and keep a simple IT roadmap that fits your budget.

Basic IT security & protection

Protect devices, accounts, and data with practical security measures—updates, access control, and safe configurations.

Digital workflow & IT organization

Organize tools, requests, and daily IT work so your team spends less time fixing problems and more time working.

How support works

Simple steps with clear updates—whether you reach us by phone, WhatsApp, or the contact form.

  • 1

    You contact us

    Use phone, WhatsApp, or the form to tell us what is wrong.

  • 2

    We log and review your request

    Every request is recorded in our system so it’s tracked, prioritized, and followed up properly.

  • 3

    We fix it remotely or onsite

    Quick remote help first, and a technician visits if needed.

Why outsource IT instead of hiring

  • Lower cost than hiring full-time IT staff.
  • Pay only for the coverage you need each month.
  • Access to broader experience across networks, devices, and cloud tools.
  • No HR or management overhead—just a clear service with response times.