Outsourced IT department for Libyan SMBs

Your reliable IT partner with Quick Tech

We keep your systems running, internet stable, and team productive so you can focus on the business.

Quick Tech team supporting offices in Libya

About Quick Tech

Quick Tech acts as your external IT department for small and medium businesses in Libya. We handle ongoing support, projects, and troubleshooting without the cost of hiring a full-time team.

Dedicated IT partner

We operate like your in-house IT team with friendly onsite and remote help whenever you need it.

Tracked and organized support

Every request goes through a proper ticketing system so issues are followed up, not lost in WhatsApp chats.

ITSM implementation

Implement structured service workflows with tickets, SLAs, and accountability so every request is tracked.

Helpful support you can count on

Fast replies, clear follow-up, and practical fixes for Libyan homes and small businesses.

< 3h
Target response time (business hours)
5–6
Active customers supported
10+
Requests handled (last 30 days, approx.)
12+
Sites supported (homes & offices)

Experience with trusted vendors

We work with proven platforms to deliver reliable IT support, backup, and infrastructure.

  • Synology
  • Ubiquiti
  • ManageEngine
  • Seagate

What we do for your business

Practical IT services that keep offices connected, backed up, and ready for work every day.

Onsite and remote IT support

Get quick help for PCs, printers, and office tech without waiting for a full-time hire.

Network and Wi-Fi fixes

Plan, install, or repair networks to remove slow internet and Wi-Fi dead spots.

ITSM implementation

Set up ticket workflows, SLAs, and escalation paths so support stays organized.

NAS and backup solutions

Set up reliable Synology-style storage with clear backup schedules and restore plans.

Cloud and email setup

Configure Microsoft 365 and business email so everyone can work securely from anywhere.

Office tech troubleshooting

Keep printers, scanners, and shared devices running smoothly to avoid downtime.

Consulting and monthly care

Monthly support packages that monitor, maintain, and improve your IT over time.

ITSM-driven digital transformation

Transform manual, ad-hoc IT into structured, measurable services using ITIL-aligned processes and automation.

Service desk and process design

Design ticket flows, request catalogs, escalation paths, and reporting to make IT support predictable and efficient.

Frequently asked questions

How does outsourced IT support work?

You get a team that knows your setup. We log every issue, keep track of progress, and visit onsite when remote support is not enough.

Do you come onsite or only remote?

Both. Quick issues are handled remotely, and we schedule onsite visits for network work, hardware fixes, and installations.

How do I contact you when there is a problem?

Open a ticket through our system or email so it is tracked properly. WhatsApp is available for quick notes, but tickets keep everything organized.

Do you offer one-time fixes or ongoing support?

We handle one-time projects and troubleshooting, and we also provide monthly care plans to keep things stable long term.

Can you help if we already have some systems in place?

Yes. We review your current network, backups, and cloud tools, then improve or clean up what you already have.

Do you work with very small teams (1–5 people)?

Absolutely. Many of our clients are small teams that need reliable support without hiring a full IT staff.

Tell us your IT problem, we will take it from here

Share the issues your team faces—slow Wi-Fi, missing backups, or daily support—and we will organize a clear plan.

Immediate support

Report an outage or urgent issue and we will respond quickly with remote or onsite help.

Network and Wi-Fi review

We audit your internet, cabling, and Wi-Fi coverage to remove weak spots and dropouts.

Backup and NAS planning

Set up storage, backups, and restore steps so your files are safe and ready when needed.

Ready when your business needs IT help

Tell us what is slowing down your team—network, Wi-Fi, backups, or office tech—and we will keep it running smoothly.