About Quick Tech
Your IT partner for small and medium businesses in Tripoli
Quick Tech exists to give business owners reliable IT without hiring a full in-house team. We handle onsite and remote support, network and Wi-Fi stability, NAS and backup setups, Microsoft 365 and email, and ITSM implementation that keeps every request tracked end to end.
Reliable IT support for growing businesses
Our mission
Remove tech stress so teams can focus on their work.
Listen first
Understand the business problems before suggesting tools or spending.
Design simple solutions
Keep setups practical so your team can use them every day without hassle.
Document and follow up
Track every request in a ticketing system and keep clear updates until it is done.
ITSM implementation
Build structured service workflows with SLAs and escalation for reliable delivery.
Prevent recurring issues
Identify root causes and apply fixes that reduce repeat tickets and downtime.
Keep teams informed
Share clear updates and documentation so everyone knows what changed and why.
Synology + backups
Set up and verify NAS and backups so files are safe and easy to restore.
Ubiquiti networks
Plan and stabilize Wi-Fi and wired networks to reduce downtime and slow spots.
Microsoft 365 & email
Organized onboarding/offboarding and secure access to business email.
Ticketing & tracking
Every issue is logged, assigned, and followed through until resolution.
Remote + onsite
Remote help first, onsite visits when hardware or network fixes are needed.
Planning and advice
Budget-friendly roadmaps for upgrades, security, and continuity.
How we work
A simple process that keeps you informed.
Understand the issue
Listen to the business impact and what matters most.
Open a ticket & plan
Log the request, set priorities, and outline next steps.
Remote first, onsite when needed
Fix quickly online; schedule a visit if hardware or network work is required.
Follow up and document
Keep updates in the ticket so your team knows status and outcomes.
What you can expect
Consistent coverage for offices in Tripoli.
Service area
Onsite and remote support within Tripoli.
Response you can plan on
Remote help first, onsite visit windows agreed in advance.
Honest recommendations
We suggest what fits your team and budget, not shiny extras.
Coverage
Where we support
Onsite support with scheduled visit windows.
Remote-first help with onsite visits as needed.
Onsite and remote support within Tripoli.
Support channels
How to reach us
We log every request in our system and follow through until it’s done.
Fast messages are welcome, but official tracking stays in tickets so nothing gets lost.
Need an IT partner you can rely on?
Tell us your challenges with networks, backups, email, or office tech. We’ll keep it running smoothly.