Pricing
Flexible IT support packages for Libyan businesses
Coverage depends on your team size, number of devices, locations, and response needs. We confirm the final quote after a quick call.
Support levels
Choose the coverage that fits your office
Basic support
Best for very small offices (1–5 devices)
- Remote support for common issues
- Basic device & printer troubleshooting
- Network/Wi-Fi quick fixes
- Guidance for backups and account setup
Standard support
Best for growing teams that need faster response
- Priority remote support during business hours
- Regular onsite visit (as agreed)
- Network & Wi-Fi health check
- Microsoft 365 / email setup assistance
- Simple reporting and follow-up
Premium support
Best for offices that rely on IT every day
- Fastest response with proactive checkups
- Planned maintenance visits
- Backup/NAS verification & restore checks (if applicable)
- Security basics (MFA, device hardening guidance)
- Monthly planning and improvements roadmap
What is included
Practical coverage built for small and medium businesses
Structured follow-up (ticketing optional)
We can track requests through a helpdesk when needed so nothing is lost.
Remote first, onsite when needed
Fast remote fixes, plus scheduled onsite visits to handle hardware or network issues.
Network and Wi-Fi care
Cleanup and stabilize your network, reduce slowdowns, and remove Wi-Fi dead spots.
Backup and NAS checks
Set up and verify Synology-style backups so business data stays protected.
User and email setup
Organized onboarding/offboarding and Microsoft 365 or domain email configuration.
Planning and advice
Budget-friendly roadmap for upgrades, security, and continuity.
Simple process
How pricing is confirmed
Share your number of users, devices, and locations
Tell us what you need help with (support, network, backup, email/M365)
We review your setup and priorities
We confirm response targets and coverage
We send a clear quote and start date
Request a tailored quote
Tell us your office size, devices, and what matters most. We’ll recommend the right coverage.
Pricing FAQs
Straightforward answers so you can choose the right coverage.
Are prices fixed?
No. Any prices shown are starting points. Final pricing depends on your setup and support needs.
What affects the final quote?
Pricing is based on: number of devices (PCs, laptops, printers, network equipment), number of locations, network complexity, email & Microsoft 365 environment, remote vs onsite needs, and response time expectations.
Do you charge per incident?
We focus on coverage-based support. Extra work outside the agreed scope is discussed and approved first.
Can we start small and upgrade later?
Yes. Many clients start with basic coverage and expand as their business grows.
Do you require long-term contracts?
No long-term lock-in. Plans can be adjusted as your needs change.
Ready to get a quote?
Tell us your office size, devices, and what matters most. We’ll recommend the right package.